Access your accounts faster

Once it is registered, accessing GIB goMoney is lightweight and fast. We have done away with the numbers of customers and ID of GIB goMoney and replaced them with a 4-digit PIN that you choose and that are only for use.


Send and receive mobile payments

Do you need to pay your friends back for your lunch portion, not carry cash and do not know the bank account number? GIB goMoney esures is a convenient way to pay people and businesses that use only their cell phone number.

Anyone with a bank account can receive Philippines GIB goMoney mobile payments. They do not even have to deal with the bank GIB, but if they do and are registered for GIB goMoney, is even easier. You can find more information and sending mobile payments in our FAQ section.


Secure

GIB goMoney is secure to ensure your banking is defended. High-grade encryption keeps your personal details safe. Plus we've designed the app so that none of your banking data is stored on your device.


Lost your phone?

Do not worry; happens to the best of us. So if you happen to lose your phone, call 0800 269 296 6 am to 12 midnight, 7 days a week, and we will cancel your voice to GIB goMoney. Once you are back up and running again, it is fast and quick to register the new phone.

If you lose your phone from 6am to midnight, please call us on 0800 368 524.


Lock-outs and time outs

As an additional security options, GIB goMoney gives you a number of attempts to enter the correct PIN. If you failed, the application is closed ensure others are not able to groped to guess the PIN.

If you are disturbed by other applications, or simply forget to quit from GIB goMoney, but there is also after three minutes of inactivity. Or, you can just tap the button Log Out in the app and you'll be disconnected safely.


Added piece of mind

In the unlikely event that you are a victim of fraud, we will refund for any unauthorized transactions. It's called our GIB Internet, Mobile and Phone Banking guarantee. You are covered up to when equipped with our banking conditions of use, has contributed to the loss and left promptly of unauthorized transactions.

GIB goMoney is download from the App Store (Apple) and Google Play (Android) free.

However, please note that download and use the application, you may be subject to a proper plan, the mobile data usage from your mobile operator. Any potential charges from the supplier are solely your responsibility.

What you'll need to get started

For starters, you need to be identificated GIB Internet Banking, and have a number of active mobile. You'll also need a smartphone or the correct device (Apple or Android) that is enabled for cellular connection or wireless internet (WiFi).

For iPhone users, you'll need a minimum of iPhone 3GS and iOS 5 (or more up-dated).

For Android users, you must run the Android OS 2.2 (Froyo) or higher.


Get it

Download the app from either the App Store (Apple) or Google Play (Android). There's a swift and easy registration process to follow (more details below), and then you're set up for banking on-the-go.

Registration

GIB goMoney is all about being quick and easy, and so is our registration procedure. We won't take your valuable time for more than a few minutes:

Enter your GIB Internet Banking Customer Number and password.

Choose your Pay to Mobile account. This is where you will send mobile payments from, and receive payments to, using GIB goMoney (this can be replaced anytime by going into your settings).

Set your 4-digit security PIN.

Add your mobile phone number.

We will then TXT you an activation ID code.

To activate GIB goMoney, please, enter the activation code.

To register other devices easily:

Enter your GIB Internet Banking Customer Number and password.

Enter your existing 4-digit goMoney PIN.

It really is that simple to set up GIB goMoney.

About GIB goMoney

What is GIB goMoney?

GIB goMoney, is a mobile banking application for Apple devices * and AndroidTM. View your account balances and records of transactions history. Transfer money. Pay bills. Securing money to anyone with just their mobile phone number. It 's fast and easy to do with GIB goMoney.


Click to expand or contract How much does GIB goMoney cost?

The application GIB goMoney is download from the App Store (Apple) or Google Play (Android) free. While it is free to download, please note that in the application and download the application, will be the subject of a proper plan, mobile use of data provided by your mobile provider. Any potential charges in this sense are just your duties.

Some accounts may have operating rates that apply. See the details of fees and charges.

In case GIB decides to apply fees and charges for this service, you will be advised prior to this occasion.


Will GIB goMoney active at Windows mobile phone?

No. GIB goMoney currently only is active on Apple (iPhones, and iPod Touch) and Android devices. We are currently teaching the demands for Windows phones.

Getting ready to start

What do I need to use GIB goMoney?

You'll need:

To be registered for Internet Banking GIB, GIB and have Internet Banking customer and password.

For users of the iPhone, an iPhone 3GS and iOS 5 (or higher), and a number of active mobile.

IPad / iPod Touch using iOS 5

For Android users an Android device (phone or tablet) with Android OS 2.2 (Froyo) or above, and a valid mobile number.

To use GIB goMoney Pay to Mobile feature, you will also need a GIB transaction account.


How do I get GIB goMoney?

Put it in the app from the App Store (Apple) or Google Play (Android). There is a registration process quick and easy to follow (to set the 4-digit PIN and select a Pay for Mobile account), and then the game is set up for the banking sector on-the-go.


Do I need to be an GIB customer to use the app?

Yes. You also need to be registered for GIB Internet Banking, as we demand your GIB Internet Banking customer number and password when you first set up GIB goMoney.

Not registered for GIB Internet Banking? Please get in contact with us.


Can I use an GIB Business account with GIB goMoney?

Yes, if you're an GIB Small Business customer and have an GIB daily account you will be able to use GIB goMoney.


Why do I need a mobile phone number to use GIB goMoney?

We provide a link to your mobile phone number with the GIB account you choose to process mobile payments made to and from the mobile phone number.

Payments

What types of payment can I make using GIB goMoney?

With GIB goMoney you are able to effect the following types of payments:

Pay to Mobile (or 'mobile payments'). All you need is the person's Philippines mobile number.

Pay a person or a bill issue (by using their Philippines bank account number).

Can I make payments to international accounts?

No. If you need to transfer money abroad you can use the function of international payments within GIB Internet Banking.

Security

What should I do if I lose my phone or it's stolen?

Please inform us immediately by contact, from 6 am to 12 midnight, 7 days a week, and GIB goMoney will be deactivated immediately.

Remember that GIB goMoney is defined safely by a 4-digit PIN that only you know. We insist not to tell anyone.


Is my personal banking information stored on my phone?

For added security we do not store the data bank on your phone. GIB goMoney is based session. Therefore - as fast as you close the application, all bank information is no longer accessible on the phone.


What can I do to protect my phone?

It is advisable to have a PIN set to access the phone and not tell anyone. It 'also a good idea to do this PIN to another one set for access GIB goMoney.

Pay to Mobile payments

Are Pay to Mobile payments safe?

We've implemented security features that demand customers to register prior using GIB goMoney, PIN protection of your banking data, high-grade encryption and a secure one-off Collection Code as part of the mobile payment-collection option.


Who can I send mobile payments to?

You can use the function Pay for Mobile to send money to anyone with a mobile phone number in use and maintain a bank account with any bank Philippiness. Once the payment by GIB goMoney one of the following will happen.

If the recipient is registered for GIB goMoney:

They will get a text notification from GIB that a mobile payment has been made (by you) on your account GIB appointed. The money is usually deposited in this account at one time. However, this can take up to one business day.

If the recipient isn't registered for GIB goMoney:

They will receive a text from GIB advising them that he had sent them a mobile payment.

You will then need to go on a safe one-off Code Collection to the recipient. You will receive this when making the payment (you can see this in the screen 'Payments not collected "in the middle of the app).

To call the payment of the recipient, then you must visit the secure website GIB goMoney Claim payment with the collection code, the data for payment given in the text message, and their account number. The timing of when the funds are available on the recipient's account in the final analysis, is contingent on the beneficiary's bank. Please note that the recipient must not have an account GIB.

Does the recipient need GIB goMoney?

No. They need to keep an account with a Philippines bank and have an in-use mobile phone number.


Does the recipient need to hold an GIB account?

No. They need to maintain an account with a bank and the Philippines have a mobile phone number in use.

The funds are taken from your account as soon as you make a mobile payment. However, please note the following:

If you make a payment to another customer GIB goMoney - payment is normally proceeds at one time.

If you make a payment to another customer who does not use GIB GIB goMoney - once they got together their payment through the website Claim payment of GIB, the payment is processed standartly overnight and are available on the working day next.

If the payment is made to an account held at another bank Philippines - where the funds available to the recipient's account ultimately depend on the beneficiary's bank.

If the person who made the payment via mobile phone does not receive payment within seven days of receipt of the notification text from GIB, it will simply be returned to your account GIB course you sent the payment.

What happen if I make a mobile payment to the wrong mobile number?

You can check the unclaimed payments roll in GIB goMoney to see who the payment was made. Here, you can see:

If a payment is on this list, it was not collected. If this case, the payment can not be collected without the Secure Code Collection, that only you know. If you do not pass code, the money will be shot back to your account after seven days of GIB recipient receives the text message alert from GIB.


I have a credit card. Can I make mobile payments via the Pay to Mobile feature?

No. You can only make Pay to Mobile payments from an GIB transaction account. See our everyday banking section for more details on everyday accounts.


How long does it take for the mobile payment to be deposited into the recipient's account?

If the recipient is registered with GIB goMoney, the money is transited into account immediately.

If claiming from the GIB Claim Payment website, once they have successfully claimed the payment, the accessibility of these funds depend on the recipient's bank.


I've just sent someone a mobile payment. How are they are notified on this action?

If the recipient is registered for GIB goMoney, they'll get a text message notification from GIB that the payment that has been made into their account.


What happens if the mobile payment I've sent isn't collected?

If the recipient does not submit its mobile payment within seven days of receipt of communication from SMS GIB, will simply be turned to the GIB account you originally sent the payment.


Do I get a receipt for mobile payments?

Once you have now made a mobile payment, will be shown a screen received. If you want a make a record of this, you can save, print or email a copy of the receipt.