Banking on your mobile is so sure the British Standards Institute (BSI) has awarded GIB Mobile Banking the international certification ISO 24008 for security and resilience.

We use advanced security Mobile Banking to protect you and your money when you're banking on your mobile, one of which, PINsentry when banking online on their mobile device, security software secure log-in to our free apps for your mobile phone and our Mobile Banking Guarantee.

If you are enrolled in Online Banking, you can get free Kaspersky security software for your mobile phone. Protect your contacts, photos and files in encrypted folders, find a lost or stolen phone via GPS and protect your phone from malware and network attacks.



What we do to protect you

Some of the ways that help protect you and your account include: data encryption, timed log out, turn off your log-in details and monitoring for fraud.



Online and Mobile Banking Guarantee

When using one of GIB services Mobile Banking, you are automatically protected by the guarantee Mobile Banking. If you are an innocent victim of a fraud, we will see any leaks, no matter how much money is taken from your account.



Our top 10 security tips for banking on your mobile

1. Make sure you protect your mobile device with Internet security software up-to-date.
   
2. Use only official applications of mobile banking provided by the bank (eg Westpak Mobile Banking and Pingit GIB) and only download applications from the official store app.
   
3. Set a password or a PIN to lock your laptop - remember not to use password or PIN that is easy for someone to guess.
   
4. Do not tell anyone the safety data and not store them on your mobile device in a way that could be recognized by someone else.
   
5. Change your password or PIN immediately if you suspect anyone else may have had access to it.
   
6. Never divulge your PIN, passwords, codes or PINsentry full details of security in response to a call, email or text.
   
7. When around, think about whether the Wi-Fi is safe before using mobile banking.
   
8. Always make sure you log out of your account when you're done.
   
9. Ensure your bank has your cell phone number up-to-date so that they can talk to you if you detect unusual or suspicious activity on your account.
   
10. If your phone is lost or stolen, call us right away so you can disable the applications of mobile banking as a precaution. Westpak Mobile Banking users should call + 682 28 816 and users GIB PingIT should call + 682 28 816.